Return & Refund Policy
[Last updated: September 1st, 2022]
Signsbuzz is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, Signsbuzz offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Contact form“and provide a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note: If the order shipping details were incorrect, or if the customer ordered the wrong size or color, Signsbuzz will not be held responsible and will not offer replacements or refunds. You are responsible for capturing the correct information from your customers.
If the refund request is granted by signsbuzz, payments are refunded as follows:
Credit / Debit Cards payments will be refunded within one (1) business days;
Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;
PayPal payments will be refunded within one (1) business day;
Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, signsbuzz reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you.
The present Refund policy is part of the signsbuzz TERMS AND CONDITIONS.