Terms of Service
Last Updated: [Insert Date]
Welcome to Signsbuzz.com ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our eCommerce platform and services. By accessing or making purchases from our website, you agree to comply with these Terms.
1. Account Registration
- You must provide accurate information when creating an account
- You are responsible for maintaining account security
- We reserve the right to suspend accounts for violations
2. Order Processing
- All orders are subject to availability
- We may cancel orders for pricing errors or suspicious activity
- Custom products cannot be returned unless defective
3. Payment Terms
Stripe Payment Processing
- All payments are processed securely through Stripe
- We do not store your full payment card details
- By making a purchase, you agree to Stripe's Terms
- Currency conversion fees may apply for international orders
- Prices are in GBP and inclusive of VAT where applicable
- You authorize us to charge the payment method provided
- Chargebacks may result in account suspension
4. Shipping Policy
- Production time: 3-5 business days
- Shipping times vary by destination
- We are not responsible for customs delays or import fees
- Tracking information will be provided when available
5. Returns & Refunds
- Defective items must be reported within 14 days
- Customized products are non-refundable unless faulty
- Return shipping costs are the customer's responsibility
6. Intellectual Property
- You retain rights to original designs you submit
- Prohibited content includes copyrighted material without permission
- We may refuse orders containing offensive content
7. User Conduct
- No fraudulent activity or misuse of the platform
- No attempts to circumvent security measures
- Compliance with all applicable laws
8. Limitation of Liability
Important: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
- We are not responsible for third-party services (Stripe, shipping carriers)
- Products are provided "as is" without warranties
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
10. Changes to Terms
We may modify these Terms at any time. Continued use after changes constitutes acceptance.
11. Contact Us
For questions about these Terms:
SignsbuzzEmail: support@signsbuzz.com